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public:bug_reporting [2014/12/31 02:38]
imxlc created
public:bug_reporting [2014/12/31 02:44] (current)
imxlc
Line 3: Line 3:
  In order for us to fix a bug, we have to be able to recreate it. Bugs can be very specific, and only affect a specific combination of device,iOS version, and/or setting. Thus, if we don't have sufficient information to recreate the bug, it is effectively impossible to discover the bug's cause. Please include this info when reporting a bug:  In order for us to fix a bug, we have to be able to recreate it. Bugs can be very specific, and only affect a specific combination of device,iOS version, and/or setting. Thus, if we don't have sufficient information to recreate the bug, it is effectively impossible to discover the bug's cause. Please include this info when reporting a bug:
  
-  - +  - Clarify that you have carefully completed every step of the troubleshooting checklist: [[public:​troubleshooting|Troubleshooting]]. ​
   - What is the exact device model and iOS you are using?   - What is the exact device model and iOS you are using?
   - If you have configured your iOS or setup in a non-typical way, please include this also.   - If you have configured your iOS or setup in a non-typical way, please include this also.
   - Describe the exact steps you took to produce the bug.   - Describe the exact steps you took to produce the bug.
public/bug_reporting.txt · Last modified: 2014/12/31 02:44 by imxlc